Shipping policy
Shipping Policy
At Printsy we aim to provide fast reliable shipping across Australia while ensuring every order is packed securely and arrives in excellent condition.
Processing Times
Orders are typically processed within 1–2 business days after payment has been confirmed. During busy periods launches or promotional events processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location and carrier conditions.
Typical Australian delivery estimates:
- Metro areas: 2–5 business days
- Regional areas: 3–8 business days
Please note that shipping timeframes are estimates only and may be affected by carrier delays public holidays weather events or other external factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on order weight destination and selected shipping method.
We may offer free shipping promotions or free shipping thresholds on eligible orders from time to time.
Order Tracking
Once your order has been dispatched you will receive tracking information via email so you can monitor your delivery status.
Incorrect Addresses
Customers are responsible for ensuring shipping information is entered correctly at checkout. Printsy is not responsible for delays lost parcels or additional shipping fees caused by incorrect or incomplete address details.
Damaged or Lost Parcels
If your order arrives damaged or appears lost in transit please contact us at support@printsy3d.com.au as soon as possible and we will work with the shipping carrier to help resolve the issue.
International Shipping
At this time Printsy primarily ships within Australia. International shipping availability may expand in the future.
Contact
For shipping related questions please contact:
Printsy Pty Ltd
support@printsy3d.com.au
https://www.printsy3d.com.au