Shipping Policy

At Printsy we aim to provide fast, reliable shipping across Australia while ensuring every order is packed securely and arrives in excellent condition.

Shipping Gift

Orders over $50 automatically receive up to $22 off shipping at checkout.

Shipping rates are calculated live based on your location and selected courier service. If shipping costs exceed $22, the remaining balance will be shown at checkout.

Processing Times

Orders are typically processed within 1–2 business days after payment has been confirmed. During busy periods, launches, or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times may vary depending on your location and carrier conditions.

Typical Australian delivery estimates:

• Metro areas: 2–5 business days
• Regional areas: 3–8 business days

Please note that shipping timeframes are estimates only and may be affected by carrier delays, public holidays, weather events, or other external factors outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping service. Live courier rates are displayed during checkout to provide accurate shipping costs.

Eligible orders may automatically receive our Shipping Gift, reducing shipping costs by up to $22.

Order Tracking

Once your order has been dispatched, you will receive tracking information via email so you can monitor your delivery status.

Incorrect Addresses

Customers are responsible for ensuring shipping information is entered correctly at checkout. Printsy is not responsible for delays, lost parcels or additional shipping fees caused by incorrect or incomplete address details.

Damaged or Lost Parcels

If your order arrives damaged or appears lost in transit, please contact us at support@printsy3d.com.au as soon as possible and we will work with the shipping carrier to help resolve the issue.

International Shipping

At this time, Printsy primarily ships within Australia. International shipping availability may expand in the future.

Contact

For shipping related questions please contact:

Printsy PTY LTD
support@printsy3d.com.au
https://www.printsy3d.com.au